Deploy anywhere. Plug log pipelines. Extract insights.

Parseable support plan offers unmatched peace of mind with 24/7 support, SLA, Predictable costs & Enterprise grade features.
Predictable cost
Pay only for license and support. Pricing based on ingested data volume. No hidden costs. No surprises.
Extensible
Parseable REST API allows native integration with other cloud native systems for metrics, visualization, alerting and more.
Zero lock-in
The Parquet format opens up whole big data ecosystem for data analysis. Additionally offering best storage utilization.
Why businesses pay for Parseable?
Log events are one of most critical datasets for a business. Whether its security, compliance, or reliability, a well defined log analytics, storage and retention strategy is a must.
With Parseable support plan our customers get unencumbered access (without AGPLv3 compliance) to the complete Parseable software suite, including the server, client side cli pb, plugins and debugging tools. More importantly, they get access to Parseable technical and subject matter experts who work to ensure the project and the customer is successful above all.
Self Hosted
Cloud Offerings
INCLUSIONSCOMMUNITYADVANCEDBUSINESS CRITICAL
License
AGPLv3
Commercial
Commercial
Features
All OSS features
OSS + Enterprise features (coming soon)
OSS + Enterprise features (coming soon)
Query
Unlimited queries
Unlimited queries
Unlimited queries
Retention
Unlimited retention
Unlimited retention
Unlimited retention
Security & Access control review
Once every 6 months
Once every quarter
Roadmap visibility
Access to next 3 months roadmap
Access to next 6 months roadmap
Telemetry & Diagnostics
Live diagnostics and predictive maintenance
Upgrades
On call support for version upgrades
LTS version
Yes. LTS version supported for 2 years
Observability consulting hours
5 Hours / month included in price
10 Hours / month included in price
Response SLA
Community support
< 6 Hours
< 1 Hour
Support channels
Community Slack channel
Support portal / Email / Video call
Support portal / Email / Video call
TIER
Community
Unlimited queries
Unlimited retention
Community support only
Community slack channel for support
AGPLv3 License
All OSS features
No security & Access control review
No roadmap access
No telemetry and diagnostics
No upgrades
No support for LTS
No access to our own consulting
TIER
Advanced
Unlimited queries
Unlimited retention
Parseable support in < 6 hours
Support portal / Email / Video call for support
Commercial License
OSS + Enterprise features (coming soon)
Access to next 3 months roadmap
5 Hours / month included in price
Security & Access control review once every 6 months
No telemetry and diagnostics
No upgrades
No support for LTS
TIER
Business
Unlimited queries
Unlimited retention
Parseable support in < 1 hour
Support portal / Email / Video call for support
Commercial License
OSS + Enterprise features (coming soon)
Access to next 6 months roadmap
10 Hours / month included in price
Security & Access control review once every 3 months
Live diagnostics and predictive maintenance
On call support for version upgrades
LTS version support for 2 years

FAQs

Pricing that works for you today and tomorrow

We are still tinkering with our plans but we are eager to hear from you. Help us build a package that works for you and others like you.

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